This Return Policy outlines the procedures and guidelines for users of Streets Corner's electric bike rental services in the event of a return. By utilizing Streets Corner's services, users agree to adhere to the terms and conditions outlined below.
Users are responsible for conducting a basic safety and general inspection of the vehicle before use. If a user identifies any defects, maintenance issues, or safety concerns, they must immediately notify Streets Corner's customer support by calling at +91 9010190151 or sending an email to info@streetscorner.in . In case of a defect rendering the vehicle unfit for road use, the user should refrain from using the vehicle and promptly report it to customer support.
In the event of malfunctioning batteries or any other issues with the vehicle, the user is required to report the problem immediately by contacting customer support at +91 9010190151 or via email at info@streetscorner.in
For breakdowns due to mechanical or electrical failure, irregular drainage of the battery, or accidents, users should contact Streets Corner's roadside assistance team promptly at +91 9010190151 or via email at info@streetscorner.in . Streets Corner will provide necessary guidance or send a mechanic to repair or rectify the fault.
If a user encounters defects or issues during the ride, and the vehicle becomes unfit for use, Streets Corner will facilitate the return of the vehicle. The user should follow the instructions provided by customer support for the return process.
Streets Corner may charge return fees if the user is unable to pick up the vehicle from its designated pick-up point or return the vehicle to the designated drop point. The charges for such services will be specified during booking.
Users are required to deposit a security amount as per the selected plan at the time of receiving the vehicle. The security deposit is refundable upon safe and intact delivery of the vehicle. Streets Corner reserves the right to deduct any negative balance or fines from the security deposit before initiating the refund.
In case of theft or loss of the vehicle, users must report the incident to Streets Corner immediately after its occurrence. The user before the theft or loss shall be deemed liable unless facts and circumstances reasonably suggest otherwise.
For any queries or concerns regarding this Privacy Policy, users can contact Streets Corner through the following channels:
Email: info@streetscorner.in
Customer Care Number: +91 9010190151 (09.30 AM to 06.30 PM on weekdays)
By using Streets Corner's services, users acknowledge having read, understood, and agreed to abide by this Shipping Policy.
